Refund & Return Policy

AERLYFE 30-Day Money-Back Guarantee & Return Policy

Effective Date: July 29, 2026
Last Updated: July 29, 2026

At AERLYFE, we want you to feel confident when trying our products. That's why we offer a 30-Day Money-Back Guarantee on eligible purchases.

If you try AERLYFE and are not satisfied with your purchase, you may request a refund within 30 days of the date your order was placed, subject to the terms below.

30-Day Money-Back Guarantee

To be eligible for a refund:

  • You must contact us within 30 days of your order being placed..

  • You must provide your order number and the email address used to place the order.

  • The product must be returned to AERLYFE.

  • Return shipping costs are the responsibility of the customer.

  • The return must be sent using a trackable shipping method, and you must provide the tracking number to AERLYFE.

  • The refund will be processed after the returned product has been received and inspected.

We recommend keeping your tracking information until your refund has been processed.

Refund Amount

If your return is approved, AERLYFE will refund the purchase price of the returned product(s).

Original shipping charges are non-refundable, and AERLYFE is not responsible for the cost of return shipping.

Any discounts, promotional offers, or free products included with an order may affect the amount of your refund.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong product, please contact us within 7 days of delivery at support@aerlyfe.com.

Please include:

  • Your order number

  • A description of the issue

  • Photos showing the damage, defect, or incorrect product

We will review the issue and, when appropriate, provide a replacement or refund.

For damaged, defective, or incorrect orders, please do not return the product until you have contacted our support team and received instructions.

Return Conditions

For safety and quality-control purposes:

  • Returns must be authorized by AERLYFE before being sent.

  • Customers are responsible for securely packaging returned products.

  • Customers are responsible for obtaining and providing valid tracking information.

  • AERLYFE is not responsible for returns that are lost or damaged during return shipping.

  • Refunds will not be issued for returns that cannot be verified or received.

  • We reserve the right to deny fraudulent, abusive, or repeated refund claims.

How to Request a Refund

To request a refund under our 30-Day Money-Back Guarantee, email support@aerlyfe.com with:

Subject: 30-Day Money-Back Guarantee Request

Please include your order number and a brief explanation of why you are requesting a refund.

Our support team will provide return instructions if your request qualifies.

Once your return is received and approved, your refund will be issued to the original payment method.

Please allow your payment provider additional time to process and post the refund to your account.

Fraudulent or Abusive Claims

AERLYFE reserves the right to refuse refunds where we reasonably believe the guarantee is being misused, including fraudulent claims, repeated abuse of the policy, or attempts to obtain refunds without returning the product.

Questions

If you have any questions about our 30-Day Money-Back Guarantee or Return Policy, please contact us at:

support@aerlyfe.com

By completing a purchase from AERLYFE, you acknowledge and agree to the terms of this Return & Refund Policy.