Shipping Policy
AERLYFE Shipping Policy
Effective Date: January 18, 2025
Last Updated: March 18, 2025
At AERLYFE, we strive to process and deliver your order as quickly and reliably as possible. Please review the information below for details regarding order processing, shipping options, estimated delivery times, and tracking.
1. STANDARD SHIPPING — FREE
All eligible orders placed directly through AERLYFE qualify for free standard shipping within the United States.
Orders are typically processed and shipped within 1–3 business days after purchase.
Once your order has been processed and shipped, delivery times will vary depending on your location and the shipping carrier. Most standard shipments arrive within approximately 5 business days after shipment.
Delivery dates are estimates and are not guaranteed.
2. EXPEDITED SHIPPING
We offer the following expedited shipping options at checkout:
3-Day Shipping: $7.99
2-Day Shipping: $9.99
Please note that expedited shipping times apply after your order has been processed and shipped.
All orders, including expedited orders, are typically processed within 1–3 business days after purchase. For example, selecting 2-day shipping does not guarantee delivery within two business days of placing your order.
Expedited delivery times are estimates and may be subject to carrier delays or other circumstances outside of AERLYFE's control.
3. ORDER PROCESSING
Orders are processed Monday through Friday, excluding weekends and holidays.
Orders placed on weekends or holidays will begin processing on the next available business day.
Once your order has shipped, you will receive a shipping confirmation email containing tracking information.
4. SHIPPING LOCATIONS
AERLYFE currently ships to eligible addresses within the United States. If you live outside the United States and would like to place an order, please email us at support@aerlyfe.com.
5. SHIPPING DELAYS
While we work to ensure orders are delivered within the estimated time frames, delivery dates are not guaranteed.
AERLYFE is not responsible for shipping delays caused by carriers, severe weather, natural disasters, service interruptions, incorrect or incomplete shipping information, or other circumstances outside of our reasonable control.
If your order is significantly delayed, please contact us at support@aerlyfe.com, and we will do our best to assist you.
6. TRACKING YOUR ORDER
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.
Please allow time for the carrier's tracking system to update after receiving your shipping confirmation.
You can use the tracking information provided to monitor the status and estimated delivery of your package directly through the shipping carrier.
7. INCORRECT OR INCOMPLETE SHIPPING ADDRESSES
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping address, please contact us at support@aerlyfe.com as soon as possible. We will make reasonable efforts to update your address before your order ships, but we cannot guarantee that changes can be made once an order has entered processing or has been shipped.
AERLYFE is not responsible for orders that are delayed, returned, or delivered incorrectly due to inaccurate or incomplete shipping information provided at checkout.
Additional shipping charges may apply if an order must be reshipped due to an incorrect or incomplete address.
8. LOST OR MISSING PACKAGES
If your tracking information shows that your package is still in transit beyond the estimated delivery date, please contact the shipping carrier for the most current information.
If your tracking information shows that your package was delivered but you cannot locate it, we recommend checking around the delivery location, with other members of your household, and with neighbors who may have accepted the package.
If you are still unable to locate your package, please contact us at support@aerlyfe.com, and we will work with you to determine the appropriate next steps.
9. CONTACT US
If you have any questions or concerns regarding your order or shipping, please contact us at: support@aerlyfe.com.